![]() ![]() Then, the taxi driver safely drove us to our destination. Enjoy spacious hotel rooms, deluxe amenities and a complimentary shuttle to nearby Chicago OHare International Airport when you book a stay at Marriott. In the meantime, a supervisor from GoExpress called me to apologize and help as needed. Finally, after 15 minutes, the taxi driver received the needed info for the transfer into city. The surrounding noises made it very difficult to hear. I recalled the help desk/agent who was different agent. The taxi driver was wiling to transport us BUT he did not receive info (destination and that we had prepaid) via his electronic device. I called the help desk/'agent which did not help. Driver DID NOT KNOW of the arrangement with GoExpress. The airport "Starter (at the designated taxi location) called for taxi after I showed him the email instructions. At O'Hare, we tried to follow those instructions. We prompt tly received email confirmation with detailed clear instructions for getting taxi. 653-2240/wk Airport Shuttle Driver Jobs (NOW HIRING) All. Service: RESERVATION (prepaid ) for Taxi transfer from Chicago O'Hare airport to downtown hotel We made the reservation one week in advance. 0 Chicago, IL 60632 (Archer Heights area) 47th St & Kilbourn Full-time View all 5 available. He was also friendly and professional Go Express also sent a text to me to confirm that a ll went well. On the day of my ride, a driver was waiting for me at the hotel's entrance. Two days before my return flight, I called Go Exprerss and confirmed my ride. The driver took me and he was very pleasant. Suddenly, a person in a red vest showed up and he did not the driver to take me stating that it wasn't his turn. ![]() I explained things to the driver and he spoke with the person on the phone. This Go Express rep was very patient and stayed on the phone with me. I finally found one, but the driver in a very messy car would not take me. This time, they told me to look for a Flash taxi. Again, there was no person in a red vest. I called again and they told me to go back to the original terminal and look for a person in a red vest. Go Back to See All Our Top Destinations from Chicago OHare (ORD) Airport Coach USA/. After being on hold for 12 minutes (timed), they disconnected the call. Van Galder Bus Coach USA / Airport Express OHARE AIRPORT One Way. I called again (by the way, the phone number reaches an office in some distant location). There was a counter in that terminal but it had not been staffed in a long time-many months. The information counter in the airport told me to go to the next terminal as there was a Go Express counter there. I was told to look for a person wearing a red vest. After searching for 15 minutes, I called Go Express. Hampton Inn Chicago-OHare International Airport. Upon exiting the terminal, I could not find a Go Express taxi. Visit this OHare Airport (ORD) hotel just 1 mile from the airport. Avoid them at all costs- you will pay more in the end.I reserved the taxi level service from O'Hare Airport in Chicago to downtown. To be in the hospitality industry, there is nothing Hospitable about the GO Group. These are not very professional people over the phone. Take Uber or Lyft.īecause they never showed up for the return trip, all three of us had take a Lyft to O’Hare and we had to get a later flight. I was on hold and the guy insisted it was canceled again, it was pre-paid with a tip.Īvoid this Chicago location. I have them my contact information instead of my bosses information in case they needed to contact me. Leveraging such employee experience has long been American Express's goal. I called them at 10:30 am to confirm a 3.30 pick up. Chicago, Illinois PRESIDENT AND CEO: NORMAN R. For our return, they alleged my boss canceled our transportation the day before however, So, essentially, they did not provide the services for 3 people for our arrival. They had to take other transportation and I had take Lyft. My flight was delayed arriving due to mechanical issues and even though it was pre-paid with a tip, they would not send someone to pick me up at the later arrival time and they didn’t show upfront two colleagues. He flew separately and we didn’t know that each of us experienced the same thing. GO Airport Shuttle service over 90 airports worldwide with Chicagos OHare. So many examples of non- hospitality: They hung up on both me and my colleagues twice. I must say it is one of the most reliable airport shuttle service nationwide. ![]()
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